Screen steps It is a practical Mac application designed for business-to-business companies that need to collaborate on various knowledge base articles and share them through an online help system.
ScreenSteps is a comprehensive utility designed to help you save time and improve work efficiency by providing you with all the tools you need to create articles. Therefore, you will no longer need to use screen capture applications, image editors, FTP clients, and text authoring applications to complete your work.
From the user-oriented interface of ScreenSteps, you can quickly and easily access the tools and functions you need. In addition, ScreenSteps seamlessly integrates with your existing knowledge base, the fact that you can improve the knowledge base made with Desk.com, Zendesk or WordPress.
In other words, your team can create, edit, comment and publish it directly to your forum, post or topic. Tutorials can be easily delivered from the Salesforce tab, and your online manuals can be published to WordPress, Zendesk Help Center, or Desk.com Knowledge Base.
With the “Copy HTML” feature, you can improve various online knowledge bases, such as UserVoice, Freshdesk, or Salesforce. If the online editor of your knowledge base supports HTML, you can paste the ScreenSteps article and make it available in your knowledge base.
As mentioned earlier, ScreenSteps comes with a web editor and a desktop authoring tool. With the help of desktop authoring tools, you can take screenshots, edit and annotate images.
At the same time, the web backend will automatically store all revisions of the article, helping you manage your workflow and publish exactly what you want.
In addition, you can create a knowledge base from scratch and use the ScreenSteps basic portal to build a useful online knowledge base for your customers. More importantly, all members of your team can collaborate on documents.
As an added advantage, ScreenSteps can also help you track article status, check previous versions, add revision instructions, assign article owners, and monitor activity flow.
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Download tags: #ScreenSteps #Mac #Download
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