Microsoft starts protecting Office 365 users from "Reply to All" email storms

Microsoft starts protecting Office 365 users from "Reply to All" email storms

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Microsoft is trying to remove storms from "Respond to Everyone" emails in organizations by bringing new functionality to its Office 365 users. The feature, called Storm Protection Response, was announced during of Microsoft Ignite 2019 July of last year and is being rolled out for large organizations to help IT teams reduce the impact of response storms to all common ones, mainly due to employee negligence. Response storms often put pressure on mail servers and cause a distributed denial of service (DDoS) attack.

As Explain In a blog post, Microsoft initially implemented the Full Response Storm Protection feature for discussion threads with more than 5,000 recipients who generated more than 10 response sequences in total in an hour. The company has developed a dedicated non-delivery response (NDR) that will be delivered to senders when the functionality takes effect. Subsequent responses in this case will also be blocked for four hours.

Microsoft responds to all Microsoft Storm Image NDR emails

Microsoft will display a dedicated non-delivery response (NDR) by restricting email deliveries

Microsoft plans to extend the scope of Response Storm Protection functionality to everyone from large startups to small organizations based on usage telemetry and cus tomer feedback. This means that it should be available to more Office 365 users over time.

However, since the new functionality is limited to Office 365 and designed for the Exchange Online messaging platform, general users on Outlook.com and other email clients will not reap the benefits.

Possible future improvements
Although Reply-All's storm protection feature is initially based on Microsoft designed default conditions, further improvements are planned, including the ability for IT administrators to add customizable thresholds and a duration of locking. IT teams would also receive alert reports and notifications via an update.

I have already started helping Microsoft teams
Interestingly, Microsoft is one of the organizations that has faced a storm of responses. October 1997. A similar storm also hit Redmond in January 2019 and even in March this year. The new feature would have helped the company reduce the impact of full-response storms among its teams, and is expected to help many other organizations in the coming days.


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