In 2010, animal lover Emily Doucet set up a Facebook profile for her dog Max.
She doesn't use his page very often but after getting married she decided his profile needed updating so Max had the correct surname on his account.
After trying and failing to remember the login details for the profile, Facebook eventually locked Emily out of the account so the 33-year-old from Seattle reached out for help to reset the password.
Emily was then told that in order to access the account, she would have to verify Max's identity by providing a government-issued ID or a driver's licence.
She shared the hilarious exchange on Twitter, writing: «I’m locked out of my dog's Facebook account that I created in 2010 and they won’t let me back in unless I send over a copy of his driver's license.»
«I have no choice but to teach him how to drive.»
The tweets racked up hundreds of thousands of likes, with other sharing their own bizarre similar experiences.
One said: «We had to get a prescription for our cat Bruiser, they would not give it to us unless he came in to sign for it.»
Another commented: «This literally happened but it was my boss’s dog and the account managed our entire business’s Facebook page.»
Heaven32 News reached out to Facebook to comment on the situation, and a spokesperson said it does not allow people to maintain profiles for their pets, and owners should create a page instead.
Emily told Heaven32: «I don’t really blame Facebook for having that policy since I’m sure they seem like spambots, but it would be cool if they could do a better job of filtering out the harmless fun accounts.
«If they’re specifically targeting pet accounts, that's kinda weird. Why not let people have fun?»
Anyway – good luck with your driving test, Max.